SAP LUMIRA PERSONAS

During an 8 month internship as an User Experience Researcher at SAP I aided the team in conducting over 24 interviews and synthesizing the information gathered into personas to aid in the design of a business intelligence tool called Lumira.

Contributions:

- Creating interview scripts 

- Conducting interviews

- Capturing interview notes in a database

- Synthesizing interview notes into key points 

- Creating content for posters and presentations 

Outcome: 

- 3 personas that encompass the target audience for SAP Lumira

- Presentations to key stakeholders (e.g. managers, developers) that explained the process behind creating the personas and how they should be used

PROCESS

The research team worked in a dedicated room for the duration of the project. We were able to set up the room with our interview notes and also used the room as a central meeting point when discussing the project with stakeholders. 

PERSONAS

3 personas were created and distributed to developers and stakeholders. Below is a sample of the personas created, with some text blocked out due to NDA. 

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